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Injury and Claims Management

Support recovery. Streamline recovery. Minimise disruption.

Support recovery. Streamline recovery. Minimise disruption.

Imagine managing every injury case with clarity and confidence, from first report to full recovery. Return-to-work coordinators and HSE leaders are under constant pressure to juggle complex cases, meet compliance requirements, and support their people while navigating insurer demands and mountains of documentation. It’s time-consuming, emotionally taxing, and can pull you away from what really matters: helping injured workers return safely.

That’s where the My Occ Health Record Injury and Claims Management module makes a difference. It gives you end-to-end visibility, automated workflows, and a centralised, secure platform to manage every case — from incident to resolution. No more chasing emails or patching together spreadsheets. Just a smarter, more human way to support recovery.

Designed to Help

Health, Safety and HR Leaders to manage workplace injuries and claims with greater visibility, control and confidence — all from one secure, central platform.

Accelerate Recovery and Return to Work
Streamline injury response, early intervention, and return-to-work planning with connected workflows that help employees recover faster — while reducing time lost and associated costs.
Enhance Compliance and Risk Management
Maintain full oversight of injury and claims data, ensure compliance with legislative requirements, and reduce organisational risk through consistent, documented processes.
Integrated, End-to-End Case Management
Coordinate every step of the injury and claims journey — from incident reporting to insurer communication — in one place, with health data securely linked to individual records and accessible by authorised roles only.

Enhancing health outcomes, Every Single Day

Features:

  • Centralised Case Oversight

    Easily track and manage all injury and claims cases across your organisation from a single, intuitive dashboard—ensuring transparency, consistency and quicker resolution times.

  • Automated Task and Reminder System

    Stay ahead of critical deadlines with in-built reminders for key actions like medical appointments, insurer updates, return-to-work milestones, and documentation follow-ups.

  • Customisable Workflows and Forms

    Adapt the platform to your organisation’s specific claims processes, reporting structures, and legislative requirements—ensuring seamless alignment with internal and external obligations.

  • Comprehensive Reporting and Analytics

    Generate powerful, real-time insights into injury trends, claim durations, cost drivers, and compliance metrics—empowering leaders to make proactive, data-driven decisions.

The Injury and Claims Management module has been built with:

Worker-Centred Recovery Journeys

Support every injured team member with a recovery experience that’s connected, compassionate, and easy to navigate. The platform brings together care plans, communication and tracking tools in one place—helping your people feel supported, informed, and empowered from day one to return.

Seamless Integration

Link injury data directly to health surveillance, occupational hygiene, and pre-employment records for a complete picture of each worker’s health journey. This connected approach drives smarter decisions, faster interventions, and stronger outcomes across your workforce.

Scalability for Complex Workforces

Whether you’re managing a single site or a national operation, the module scales effortlessly with your business. It’s built to handle varied roles, jurisdictions, and insurer relationships—keeping you compliant and in control, no matter the complexity.

In 2023, there were 139,000 serious workers’ compensation claims, resulting in an average of 7.2 weeks of lost work per claim.

safeworkaustralia.gov.au
Human centred. Solution focused.

The MOHR Difference

Purpose-built by experts to protect your people, your data, and your business

25 years
in occupational health & technology
Safely storing
employee health data is in our DNA
Software
designed by Occupational Health Specialists
Proudly Australian
designed, owned & operated
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“We are incredibly satisfied with MOHR as a whole. The platform has significantly enhanced our efficiency, streamlined processes, and improved overall organisation within our health and medical program.”
Jill Byatt Regional Health Specialist, Orica

Optimise employee health from Hire to Retire

Select the Right Modules for your organisation

Health Surveillance

Centralise Your Tracking & Management

Injury Prevention

Continuity of Care to Reduce Downtime

Occupational Hygiene

Create a Safe and Compliant Workplace

Pre-Employment

Streamline your recruitment Process

Wellbeing

Expand The Reach of Your Wellbeing Initiatives

Psychosocial Risk

Bring structure, safety and transparency to managing Psychosocial Risk

FAQs

  • By streamlining the entire injury management process — from incident reporting to return-to-work coordination. This enables faster response times, better communication with stakeholders, and timely intervention. With automated reminders and real-time case tracking, you are able to keep recovery plans on track and avoid unnecessary delays.

  • The Injury and Claims module enables structured return-to-work plans with integrated tracking, task assignments, medical certificate management and stakeholder communication. It ensures all actions are documented and accessible, helping you manage obligations and support your employees’ recovery effectively.

  • Yes. The module is fully configurable to align with your organisation’s specific injury and claims procedures. You can tailor forms, workflows, notifications and permissions to meet internal policies as well as external compliance requirements.

3.9m
Live Data Points
440k
Employee Health Records
1,000+
Clinical Users
Get in touch
L5, 50-56 York Street,
South Melbourne VIC 3205
support@myocchealthrecord.com
1300 734 600
My Occ Health Record

In the spirit of reconciliation My Occ Health Record acknowledges the Traditional Custodians of Country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

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